EWaterways Cruises Ltd. has always made data protection and information security a central part of our business and is committed to high standards of information security, privacy and transparency incorporating industry best practices and in accordance with recognized European standards.
We protect our client data with multiple layers of security, including encryption technology like HTTPS and Transport Layer Security (TLS).
To ensure the best level of security we monitor our services and underlying infrastructure to protect them from threats, including spam, malware, viruses, and other forms of malicious code.
We have security incident policies and procedures in place. We're also committed to providing our customers with the information they need to meet regulatory reporting obligations under the European General Data Protection Regulation GDPR.
To protect your privacy EWaterways Cruises Ltd. employ Secure Sockets Layer (SSL) technology, which encrypts information before it is sent over the Internet. Any information provided during the booking process is protected by this encryption. Personal information collected during the booking process will not be shared with any unauthorised third party.
We would like to keep you informed of our latest news and special offers and may send you these electronically. When registering for marketing emails we will collect some mandatory information including: Title, First Name, Last Name and your Email Address. You may also be asked to provide other information regarding your subscription preferences.
Our marketing emails will include details of our latest offers and may be personalised based on your preferences.
All information we collect will be stored on secure servers. No information we collect will be shared with unauthorised 3rd party companies.
To unsubscribe from receiving future email marketing activities click the unsubscribe link which is located at the bottom of each email.
In compliance with Article 5 of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), which regulates the right to information in the collection of data, eWaterways Cruises limited, complies with current regulations, and your personal data are included in a file, automated or not, which is part of our database, in order to provide the best service to our customers. Said File will be processed exclusively for the purpose described above.
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here: firstname.lastname@example.org
We gather and use personal information to provide you with the travel services you have requested; or to offer additional products and services we believe you might be interested in. Providing us with your personal information is always your choice. Most of the information we collect comes to us directly from you, and only with your consent. For example, when you request a quotation or purchase online, through telephone conversations, or in person, we will ask you to provide the information that enables us to complete your request or to provide you with better service. These same principles also apply to our business partners.
The types of information we may ask for depends on the nature of your request. Information that is essential for fulfilling most travel requests and transactions typically includes your name, mailing address, e-mail address, telephone number(s), date of birth, passport information and credit card numbers and expiry date. We may also request additional information to help us provide you with advice and information about other products and services that we believe would interest you.
When you visit our web site, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse these Web sites at any time anonymously and privately without revealing any personal information about yourself. All the information you provide to us is securely maintained and is kept strictly confidential.
eWaterways will never collect this information from You without Your knowledge and consent. You always have the right to decline to disclose any or all of the requested information. However, if You decline to disclose certain pieces of information to eWaterways, You may be unable to fully access all of the features of the eWaterways Web Site.
Please note that, We do not store credit card details nor do we share customer details with any 3rd parties.
eWaterways does not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register on the eWaterways Web Site. If you are under 18, please do not attempt to register for the eWaterways Web Site or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 18 may provide any personal information to or on the eWaterways Web Site or the eWaterways message board. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information. If you believe that we have any information from or about a child under 18, please contact us using the contact information listed herein.
By consenting to this privacy notice you are giving us permission to process your personal data specifically for the purposes identified.
Consent is required for EWaterways Cruises Ltd. to process both types of personal data, but it must be explicitly given. Where we are asking you for sensitive personal data we will always tell you why and how the information will be used.
You may withdraw consent at any time by contacting email@example.com and stating you wish to withdraw your consent for full or partial processing. You may also update your preferences on any email communications you may receive from us.
By using the eWaterways Web Site, you agree to this policy. We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of the eWaterways Web Site following the posting of changes to these terms on this site means you accept these changes.
Please be aware that any messages, information or materials posted on our message board are not subject to the terms of this policy. Please do not submit any information to our Forums that you would like to be kept private or secure. eWaterways does not control or regularly review the messages, information or materials posted in the Forums. It is a condition of Your use of the Forums and the eWaterways Web Site that You do not upload to, post, distribute or transmit to or through the eWaterways Web Site any messages, information or materials which violate or infringe in any way the rights of others, or which are libelous, defamatory, obscene, pornographic, threatening, abusive, unlawful or would otherwise violate any law, or encourage such conduct, or which, without eWaterways's express written consent, contains advertising or any commercial solicitation; post or transmit any material that contains a virus or other harmful component; restrict or inhibit anyone from using and enjoying the message boards.
eWaterways Cruises Ltd. will not pass on your personal data to third parties without first obtaining your consent. The following third parties will receive your personal data for the following purpose(s) as part of the processing activities:
Suppliers which require the data as part of a booking process, partners whose products form part of your travel and accommodation preferences
eWaterways Cruises Ltd. will process personal data for the duration of your booking process and stay and/or employment and marketing. We will store the personal data for up to 7 years dependent on financial transactions.
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
In the event that you wish to make a complaint about how your personal data is being processed by eWaterways Cruises Ltd., or how your complaint has been handled, you have the right to lodge a complaint directly with eWaterways Cruises Ltd's data protection representatives Data Protection Officer / GDPR Owner.
The contact details are:
Telephone: +44 (0) 808 168 1458
DATA PROTECTION OFFICER
COMPLIANCE & GOVERNANCE DEPARTMENT
EWATERWAYS CRUISES LTD
42 Berkeley Square
London W1J 5AW
Under the EU's General Data Protection Regulation (GDPR) personal data is defined as:
"any information relating to an identified or identifiable natural person ('data subject'); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person".
This privacy notice tells you how we, EWaterways Cruises Ltd., will collect and use your personal data.
Cookies can be "persistent" or "session" cookies. "Session" cookies are stored on memory and never written to disk. When the browser is closed the cookie is permanently deleted. If the cookies contain an expiry date, it is considered a "persistent" cookie, which will be removed on the specified date. They can also be deleted manually. You can accept or decline cookies. Cookies are accepted by default by most browsers; if you would like to disable them please refer to your browser's help section.
We use 'first party' and 'third party cookies' on our website.
'Third party' cookies are set by our trusted partners.
Please see full list of cookies at the bottom of this page
- We use Google Analytics cookies to be able to measure and track the usage of our website. This helps us to identify areas for improvement. We also want to track how many of our visitors make bookings, which helps us to make business forecasts and decisions.
- We use Google AdWords - Google's main advertising product. AdWords offer pay-per-click (PPC) advertising displayed next to search results to boost website traffic and sales.
- We use Google Display Network to retarget our customers. You may see our adverts on other websites, after you've visited ours.
- We work with affiliate partners who advertise on our behalf, their cookies help us to see if our customers came to our website through one of the affiliate advertisers, so we can credit them correctly.
- We also use social media buttons e.g. Facebook and Twitter, to allow you to connect to your social networks and share content.
By continuing to use our site and by using the social media functionality, you consent to the relevant cookies being set on your device. For more information about cookies and how to disable them please visit www.allaboutcookies.org.
In order for us to provide you with the service/accommodation you have booked we need to collect personal data for correspondence purposes and/or detailed service provision. In any event, we are committed to ensuring that the information we collect and use is appropriate for this purpose, and does not constitute an invasion of your privacy.
We may pass your personal data on to third-party service providers contracted to eWaterways Cruises Ltd. in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide you on our behalf. When they no longer need your data to fulfil this service, they will dispose of the details in line with eWaterways Cruises Ltd's procedures. If we wish to pass your sensitive personal data onto a third party we will only do so once we have obtained your consent, unless we are legally required doing otherwise.
eWaterways Cruises Ltd. will process (collect, store and use) the information you provide in a manner compatible with the EU's General Data Protection Regulation (GDPR). We will strive to keep your information accurate and up to date, and will not keep it for longer than is necessary. eWaterways Cruises Ltd. is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise risk of unauthorised access or disclosure.
eWaterways Cruises Ltd. at your request can confirm what information we hold about you and how it is processed. If eWaterways Cruises Ltd. does hold personal data about you, you can request the following information:
EWaterways Cruises Ltd accepts the following forms of ID when information on your personal data is requested:
Photo I.D. Passport or driving licence
Proof of Current Address.
The Data Protection Officer / GDPR Owner is the owner of this statement and is responsible for ensuring that this record is reviewed in line with the review requirements of the GDPR.
A current version this statement is available to all staff and customers, through the contact details below
Data Protection Officer / GDPR Owner contact details
Telephone: +44 (0) 808 168 1458
DATA PROTECTION OFFICER
COMPLIANCE & GOVERNANCE DEPARTMENT
EWATERWAYS CRUISES LTD
42 Berkeley Square
London W1J 5AW
Use different types of cookies to run Google websites and ads-related products. Some or all of the cookies identified below may be stored in your browser. You can view and manage cookies in your browser (though browsers for mobile devices may not offer this visibility).
This domain is owned by Facebook, which is the world's largest social networking service. As a third-party host provider, it mostly collects data on the interests of users via widgets such as the 'Like' button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviorally targeted advertising on other websites, similar to most dedicated online marketing companies.
LiveChat cookies. Holds session information for sharing across Zendesk applications
Session Cookies: These cookies store information about the activities users perform during a single session. They are used to persist data about your activities as you browse through a site but are erased at the end of your session.
Persistent Cookies: You'll also hear these referred to as tracking cookies. Persistent cookies remain on your hard drive until they expire or are erased. These are often used to manage user preferences over longer periods of time.
Please read the following Terms & Conditions carefully before using this site. Use of this site indicates acceptance of these Terms and Conditions.
The following terms and conditions govern your ("You" or "User") use of this Web site (the "Site"). The Site is owned and operated Online Distribution Corporation LLC known as "eWaterways". Use of the Site is offered to the User conditioned on acceptance by the User without modification of the terms, conditions and notices contained herein. Use of the content, services, and/or products presented in any and all areas of these sites constitutes the User's agreement to abide by the following terms and conditions and those posted in specific areas of these sites. eWaterways may revoke Your ability to use the Site at any time and for any reason (or no reason).
eWaterways may amend these terms and conditions at any time. All amended terms and conditions shall automatically be effective upon being posted by eWaterways to the Site. Accordingly, You should check the Site frequently for any changes to these terms and conditions.
Access to certain areas of the Site is only available to registered parties. To become a registered party, You are required to provide certain information. You may choose not to provide the required information, however, in such event, You will not be able to establish an account on the Site. You represent and warrant that all information you supply to us about yourself and others, including email addresses, are true, valid and accurate, and that You have the right to supply us with such information. You are responsible for maintaining the secrecy of your member ID and password.
You agree to accept responsibility for all activities that occur under your account or password. You represent that you are of sufficient legal age to use the Site and to create binding legal obligations for any liability You may incur as a result of the use of the Site. In addition, You will be financially accountable for all use of the Site by You and anyone using Your password and login information, with or without Your consent.
Copyright and Trademark Information
All contents of the Site are: Copyright © 2009 - 2019 Online Distribution Corporation for eWaterways, or are copyright of third-party content providers, and are protected by international copyright law. All rights reserved.
eWaterways ltd , eWaterways Cruises Ltd, Online Distribution Corporation, Doongara UK Ltd and their Logo's are trademarks and/or registered trademarks of Online Distribution Corporation LLC. All rights reserved. Other trademarks/logos are the property of their respective owners.
None of the Content shall be construed as an offer for the sale or provision of any services, goods, or products of eWaterways or any other entity. All content contained in this Site is provided for informational purposes only. EWaterways may modify all tour itineraries, prices, dates, hotels, departures, destinations, and availability of the foregoing at any time without notice.
THE SITE AND ALL CONTENT IS PROVIDED "AS IS," "AS AVAILABLE" AND WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING, WITHOUT LIMITATION, ANY WARRANTY WITH RESPECT TO THE QUALITY, PERFORMANCE OR FUNCTIONALITY OF THE SITE OR WITH RESPECT TO THE QUALITY OR ACCURACY OF ANY INFORMATION OBTAINED FROM OR AVAILABLE THROUGH USE OF THE SITE OR THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE. FURTHERMORE, EWATERWAYS MAKES NO WARRANTY THAT ANY DEFECTS, WHETHER KNOWN OR UNKNOWN, WILL BE CORRECTED, OR THAT THE WEB SITE WILL BE VIRUS-FREE. EWATERWAYS DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. USE OF THIS SITE IS AT YOUR OWN RISK.
All information, comments, feedback, photographs, suggestions and ideas disclosed, submitted or offered to eWaterways in connection with the use of this Site (collectively, "Comments"), shall be and remain the exclusive property of the author, but, by submitting the same to eWaterways , the author hereby grants to EWaterways a non-exclusive, irrevocable, royalty-free, freely-assignable (through multiple tiers) right and license to use such Comments, in any medium, for any and all purposes, including but not limited to, commercial purposes (including, without limitation, product development, manufacturing, distributing and marketing), displaying publicly, reproducing, or creating derivative works therefrom. For example, your comments may be used in radio, television and print advertisements, and your photographs may be used in our marketing materials. Your name may be used with any Comments you submit. eWaterways is under no obligation to maintain your name or your Comments in confidence, to pay to you any compensation for any Comments submitted, to credit you with respect to any Comments, or to respond to any of your Comments. You agree that you will be solely responsible for the content of any Comments you make. By submitting any Comments to EWaterways or this Site, you are representing and warranting to eWaterways that you are the exclusive author of such Comments, that such Comments are your original work, and that you have all right, title and interest necessary to grant the rights to eWaterways granted by Your submission of such Comments to eWaterways.
eWaterways has no responsibility for the content of any messages, information or materials uploaded, posted, distributed, or transmitted by Users of the Site, including the Forums. However, eWaterways retains the right, but not the obligation, in its sole discretion, to monitor, review, edit, delete or refuse to post any third-party content that eWaterways , in its sole discretion, deems to be objectionable, in violation of these terms and conditions, or for any other reason or no reason. eWaterways reserves the right to disclose any information as necessary to satisfy any law, regulation or governmental request.
By submitting messages, information and material to any Forum (including, without limitation, any image You may use as an avatar) You are granting eWaterways a perpetual royalty-free license to reproduce, edit, modify, publish, transmit and display, transmit, create derivative works from, distribute or perform it in whole or in part or incorporate it in any form, medium or technology now known or later developed.
User agrees to indemnify and hold harmless eWaterways and all officers, directors, shareholders, employees, authorized representatives and agents from and against all claims and expenses, including attorneys' fees, arising out of any messages, information or materials uploaded, posted, distributed, or transmitted to or though the Site, including the message boards, by You or through your account or any user ID you may establish.
Unless otherwise indicated, eWaterways has not authorized any third party to act on its behalf. eWaterways 's use of a trademark, service mark, trade name, logo, slogan, or symbol, or other designation in connection with a product or service of another entity (including all hotels, airlines, car rental agencies, cruise tours) should not be construed as an indication of eWaterways 's sponsorship of, affiliation or connection with such other entity.
The Content contained on this Site may include links to other sites. The other sites may not be under the control of eWaterways and eWaterways is not responsible for the information or content contained on any web site not owned by eWaterways . eWaterways has included the links as a convenience to you. eWaterways does not endorse, sponsor or approve any other site, or product or service offered by any other site, for which it has provided a link.
You agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates harmless from any liability, loss, claim and expense including reasonable attorneys' fees, related to your violation of these Terms and Conditions or use of this Site.
Except as explicitly stated otherwise, (i) any notices to eWaterways shall be made by postal mail to eWaterways , 27 Victoria Square, London, SW1W 0RB. Attn: Legal Department, and (ii) any notices to You shall be made by postings to our site. Alternatively, we may give You notice by sending an e-mail to the e-mail address You provided us when registering or by postal mail to the postal address You provided us when registering. In the case of e-mail, notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. In the case of postal mail, notice shall be deemed given 5 days after the date of mailing.
eWaterways respects the intellectual property of others. If you believe that your work has been copied and is accessible on the Site in a way that constitutes copyright infringement, please provide written notice to our registered copyright agent identified below. Please note that your written notice must meet the requirements of the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. §512.
Our copyright agent can be reached:
42 Berkeley Square
London W1J 5 AW
By email: firstname.lastname@example.org
Please note that the above notice information is only for reporting copyright infringement.
These Terms and Conditions represent the entire agreement between you and eWaterways regarding your use of this Site and supersede any prior statements or representations. The performance of these Terms and Conditions shall be governed by the laws of the United States, without regard to any principles of conflicts of law. All legal proceedings arising out of or in connection with this Site brought by you shall be brought solely in the courts located within the United States. You expressly submit to the personal jurisdiction and venue of said courts and waive any claims of inconvenient or improper forum or similar claims or defenses. Should any part of these Terms and Conditions be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. eWaterways may at any time modify these Terms and Conditions and your continued use of this Site will be conditioned upon the Terms and Conditions in force at the time of your use. Any rights or obligations granted to You hereunder may not be assigned or transferred to any other person or to any entity.